Comments on: CSS Book http://www.edenweb.co.uk/blog/2006/11/17/83/ A blog by Dublin-based web design company, EdenWeb Thu, 04 Dec 2008 02:00:05 +0000 http://wordpress.org/?v=2.5 By: Martina Skelly http://www.edenweb.co.uk/blog/2006/11/17/83/#comment-13352 Martina Skelly Wed, 04 Apr 2007 09:39:47 +0000 http://www.edenweb.co.uk/blog/2006/11/17/83/#comment-13352 A few weeks ago I left the power cord for my laptop in my parents house in Dublin. So my parents 'Swift' posted it to me first thing Saturday morning. I didn't get it until the following Wednesday afternoon. I would have walked down the N7 to Limerick faster than that! Also when I had to post some books to the UK, I headed into Limerick's GPO. I asked for some boxes to package the books. They didn't sell any, they didn't sell any bubble wrap or jiffy bags. They directed me to the local Centra, and told me to ask if they had any spare boxes.... A few weeks ago I left the power cord for my laptop in my parents house in Dublin. So my parents ‘Swift’ posted it to me first thing Saturday morning. I didn’t get it until the following Wednesday afternoon. I would have walked down the N7 to Limerick faster than that!

Also when I had to post some books to the UK, I headed into Limerick’s GPO. I asked for some boxes to package the books. They didn’t sell any, they didn’t sell any bubble wrap or jiffy bags. They directed me to the local Centra, and told me to ask if they had any spare boxes….

]]> By: peter http://www.edenweb.co.uk/blog/2006/11/17/83/#comment-9990 peter Thu, 21 Dec 2006 10:38:48 +0000 http://www.edenweb.co.uk/blog/2006/11/17/83/#comment-9990 It's a great book. Good luck with it Maca. Was it Amazon.co.uk you ordered from? It’s a great book. Good luck with it Maca. Was it Amazon.co.uk you ordered from?

]]> By: maca http://www.edenweb.co.uk/blog/2006/11/17/83/#comment-9982 maca Wed, 20 Dec 2006 12:34:12 +0000 http://www.edenweb.co.uk/blog/2006/11/17/83/#comment-9982 Just ordered the same book via Amazon last week ... hopefully it will arrive in better condition. I ordered another book on the 9th Dec, it was shipped the same day, still hasn't turned up here yet, probably eaten by the An Post Gremlin. Just ordered the same book via Amazon last week … hopefully it will arrive in better condition. I ordered another book on the 9th Dec, it was shipped the same day, still hasn’t turned up here yet, probably eaten by the An Post Gremlin.

]]> By: Richard Hearne http://www.edenweb.co.uk/blog/2006/11/17/83/#comment-9693 Richard Hearne Fri, 01 Dec 2006 18:23:54 +0000 http://www.edenweb.co.uk/blog/2006/11/17/83/#comment-9693 You are kidding right? They have no duty of care over the goods they deliver? Was it registered mail? Did you have to sign for it? The shame is that Amazon books are very well packaged and the repackage is what killed this one :( So who is responsible? Surely someone has to compensate you for your loss? You are kidding right?

They have no duty of care over the goods they deliver?

Was it registered mail? Did you have to sign for it?

The shame is that Amazon books are very well packaged and the repackage is what killed this one :(

So who is responsible? Surely someone has to compensate you for your loss?

]]> By: peter http://www.edenweb.co.uk/blog/2006/11/17/83/#comment-9439 peter Sat, 18 Nov 2006 17:28:17 +0000 http://www.edenweb.co.uk/blog/2006/11/17/83/#comment-9439 Matt - they said there is no compensation for post damaged in transit. Michele - our postman is absolutely fine. He personally delivers all our mail even though we have an external postbox and he always stops and says hi. I'm more annoyed that this happened to a brand new book and the phone number they give is practically useless since they won't compensate for something that happened in their care! Incidentally, my other letters which were missing made their way back to the original address in plastic An Post envelopes. They're all completely soaked, semi-open and crumpled up. I took more photos just for the record. Matt - they said there is no compensation for post damaged in transit.

Michele - our postman is absolutely fine. He personally delivers all our mail even though we have an external postbox and he always stops and says hi. I’m more annoyed that this happened to a brand new book and the phone number they give is practically useless since they won’t compensate for something that happened in their care!

Incidentally, my other letters which were missing made their way back to the original address in plastic An Post envelopes. They’re all completely soaked, semi-open and crumpled up. I took more photos just for the record.

]]> By: Michele http://www.edenweb.co.uk/blog/2006/11/17/83/#comment-9433 Michele Sat, 18 Nov 2006 12:44:30 +0000 http://www.edenweb.co.uk/blog/2006/11/17/83/#comment-9433 An Post have no understanding of customer service from what I've seen. Our postman is very good, but it seems to be totally dependent on who happens to have your round. An Post have no understanding of customer service from what I’ve seen. Our postman is very good, but it seems to be totally dependent on who happens to have your round.

]]> By: Matt http://www.edenweb.co.uk/blog/2006/11/17/83/#comment-9428 Matt Sat, 18 Nov 2006 10:28:05 +0000 http://www.edenweb.co.uk/blog/2006/11/17/83/#comment-9428 "At An Post we want to deliver the highest standard of service. If you have not received the level of service expected, we would really appreciate you taking the time to let us know" Not in your case. Surly they'll have to refund you? It's like ordering a meal in a fancy restaurant and the waiter serving you your food with his hands. Hate to say it but is it time for Royal Mail to step in? “At An Post we want to deliver the highest standard of service. If you have not received the level of service expected, we would really appreciate you taking the time to let us know”

Not in your case. Surly they’ll have to refund you? It’s like ordering a meal in a fancy restaurant and the waiter serving you your food with his hands. Hate to say it but is it time for Royal Mail to step in?

]]>